Which scheduling models, beside the current one, would you advise the nurse manager to consider for this unit, and why?
Prepare for the Application by completing the following:
Review the scenario carefully and consider it in light of the five factors of staff scheduling—coverage, schedule quality, stability, flexibility, and cost. How do you think the unit is currently performing in terms of these factors? How are they likely to change over the next few months if nothing is done to the schedule model or to other aspects of this unit?
Review the various shift patterns (e.g., 8-, 10-, and 12-hour shifts) and types of schedule (cyclical and flexible) as discussed in Chapter 8 (Ozcan). Weigh the pros and cons of these models—both shift patterns and schedules—in light of these factors. Based on these considerations, which options would you expect to be most appropriate for this unit, and why?
With these thoughts in mind, write a 3- to 4-page paper in which you address the following:
Based on what you know of this unit, which scheduling models should be considered for planning purposes? Discuss the pros and cons of shift patterns and schedules for this particular unit, and provide a rationale for your recommendations.
What barriers or challenges should be considered when implementing any changes in staff scheduling?
Describe two performance measures (for example, involving staff, patients, or quality outcomes) that should be monitored to help determine if any scheduling changes have been positive, and explain why these measures are appropriate.
In addition to changing the scheduling model, identify at least one other operations-related strategy that might help this unit address the challenges described in the scenario.