Understanding Report Basics Effective business reports systematically answer questions and solve problems. Most reports fit into two broad…

1. Understanding Report Basics

Effective business reports systematically answer questions and solve problems. Most reports fit into two broad categories: informative and analytical. As with letters and memos, you determine whether to use an indirect or a direct strategy by analyzing the reader’s expectations and the content of the report. 

True or False: The majority of reports contain primarily numerical data with recommendations.

True

False

Routine operations, compliance with regulations, and company policies and procedures are all types of   ________ .

Direct strategy reports ________   .

Use letter format for   ________ .

Read the scenario and, answer the following question.

You promised your client that the second-quarter sales analysis report would be on her desk today; unfortunately, your e-mail server is down.

Which of the following are appropriate delivery channels for your report? Check all that apply.

In person

By e-mail

By fax

By mail

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