You have been assigned as a coach to support a project leader of a new Lean Six Sigma team. The leader has been given some challenging goals which include a 33% increase in patient satisfaction and a similar decrease in operating expenses associated with patient care. What techniques would you suggest the leader use at the start, middle, and end of this six month project to ensure effective results and an ongoing team consisting of members that are on this team on a part time basis?
Reflection Paper on these three topics:
a) Working with Individuals in Organizations: Coaching, Facilitating Interaction with Others, and Strategic Advising.
b) The Politics of Implementation: The importance of Building Consensus Around Employee Performance Management
c) Creating a More Human Workplace Where Employees and Business Thrive