Gate Turnaround at Southwest Airlines Case Study
In your Operations Management: Processes and Supply Chains text, read the “Gate Turnaround at Southwest Airlines” case study on pages 156–157. Then respond to the case study’s questions 1 and 2 as your initial post for this discussion.
Please respond to at least two learners. Your responses should be substantive and do at least one of the following:
- Ask a probing question.
- Offer a suggestion.
- Elaborate on a particular point.
- Provide an alternative opinion.
1. How can capacity and utilization be measured at an airline such as Southwest Airlines?
2. Which factors can adversely impact turnaround times at Southwest Airlines?