3.3 – Case Analysis 1: When MRO Practices Fail

I need help with a Engineering question. All explanations and answers will be used to help me learn.

For this first Case Analysis assignment, first review the guidelines linked below:

After reviewing the guidelines, read the information below on FAA fines for maintenance at the following links:

Then conduct further research to find any additional information on the Southwest maintenance issue. Address these questions in your analysis:

  • What do you believe is the root of the problem?
  • Is the primary problem Southwest’s lack of internal oversight to maintenance processes or the FAA not being proactive in preventing or stopping these issues?
  • Why did the FAA take so long to levy the fines?
  • Where does quality assurance and quality control factor into these issues?

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